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Whether you manage an apartment, industry, or commercial space, the team is here to help you make water more reliable, visible, and efficient.

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faqs

Answers to your Frequently Asked Questions

Explore common questions around installation,
compatibility, maintenance, and pricing, or reach out
directly if your case is unique.

HydroSeries is an IoT-based water management system that automates pump operations, monitors tank levels in real time, and gives you full visibility of water usage across your property. It helps prevent overflow, dry-run damage, and water wastage while reducing manual intervention.

  • HydroSmart L → Best for basic automation of pumps and tank level control
  • HydroSmart IQ → Advanced automation + intelligent decision-making and analytics
  • HydroSense → Sensor-only solution for monitoring water levels and presence
  • HydroSmart SO → Designed for managing multiple tanks with a single pump

If you’re unsure, a quick site assessment helps us recommend the right setup.

Yes. The system is designed to work even in low-connectivity environments using long-range communication (LoRa) and 4G. Your pumps continue to operate safely even if internet connectivity is temporarily unavailable.

HydroSeries uses non-contact sensors that provide highly accurate level detection without being affected by dirt, corrosion, or water quality. This ensures consistent and reliable readings over time.

The system is built with fail-safes:

  • Pumps won’t run dry
  • Overflows are prevented
  • Automation resumes once power/network is restored

Manual override is always available.

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